Our mission... putting
your needs first
OH Works has a pragmatic approach to the delivery of all services.
Our first priority will always be the needs of the organisation – advising and supporting managers and focusing clearly on the return to work/work effectiveness process.
This requires a detailed assessment of an employee’s problems and separation of the medical from the social reasons for absence or underperformance.
We believe this is best carried out by specialist practitioners (in mental health and musculoskeltal medicine) rather than by generalist occupational health advisors.
These specialists are also better equipped to advise employees on self-help and medical treatment and have more authority in advising on fitness for work, adjustments and ongoing support.
We are committed to wellness programmes – but only where they are evidence-based and of proven cost-effectiveness. Where practical, we believe these should be delivered in the workplace for greater visibility and uptake.
Registered in England No. 05919009 Registered Office: 19-21 Swan Street, West Malling, Kent ME19 6JU OH Works Limited © 2009 All rights reserved
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We recognise that effective communication is often lacking in occupational health provision – with resulting delays in problem resolution.
We therefore require our staff to stay constantly engaged with all parties – sometimes at formal case conferences but frequently by short telephone updates – ensuring the integrated involvement of all stakeholders and the most rapid resolution of employment problems.
We believe in openness and honesty in all areas of our work, not least in defining our advice to employees themselves about their fitness for work.
We believe that the confidence of our staff comes from their competence and, therefore, put 12 days per year aside for formal training in clinical medicine, report writing, conflict resolution and OH management.
Hand-in-hand with training is a commitment to audit. We therefore appoint an auditor to collate feedback on professional competence, clinical governance, report writing and employee and management satisfaction.
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